The terminal is handicap accessible. For people using wheelchairs, there specially designed curbs, doors and elevators located at key locations. Elevators featuring Braille floor designations and raised control buttons assist the visually impaired. Also, service animals are permitted in the terminal buildings. Airline ticketing and baggage claim are also accessible. Airlines offer special escort/transport services, upon request, with wheelchair assistance provided from the curb to the security checkpoint. Customers can also page an airport Skycap who will provide wheelchair assistance, along with luggage service and valet parking. To call and reserve Skycap service call (319)398-7077.

There is a TDD phone located in the terminal. Please inquire at the Information Center for the location.

Handicap parking is available in the short-term lot. A handicap hang tag or license must be displayed to use a handicap parking spot.